Effective since May 25, 2018
Taking care of your privacy and personal data protection, including your rights to availability of information, Limited liability company "JAHONTS" (hereinafter – JAHONTS), pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council (ES) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter – Regulation), worked out this Privacy policy.
Purpose of the privacy policy is to provide customer of JAHONTS – natural person with information on the Personal data types, purpose of processing, procedure and scope, as well as the rights of the natural person as data subject.
Personal data are any information (written, audio, video, electronic) directly or indirectly relating to the natural person, which refers to an identified or identifiable natural person, such as a name, surname, date of birth, phone number, mail and e-mail address, photo, one or more typical economic factors of the physical person, as well as other information which allows identification of the natural person (hereinafter – Personal data).
This Privacy policy shall be applied to processing of Personal data regardless of the form used by the natural person to provide his/her Personal data: paper form, verbal or electronic.
This Privacy policy refers to the existing customers registered in the internet stores http://www.jahonts.lv/, https://jahonts.com/ and potential customers (hereinafter - the Customers), as well as Customers, who are visiting JAHONTS stores in person or using http://www.jahonts.lv/home/lv/ homepage and business site in social networks, for example, Facebook, Instagram.
1. Basic information on controller
Controller: Limited liability company "JAHONTS"
Reg. No 40103109437
Jasmuižas street 20, Riga, LV-1021
Phone No +371 6 751 9751
Purpose of Personal data processing: signing contracts on purchase of goods, performance of delivery of goods, administration of payments, performance of guarantee obligations, customer servicing and ensuring of participation in loyalty (customer) program, maintenance and improvement of operation of the website and internet store.
2. Forms of Personal data and purposes of processing thereof
JAHONTS shall process the following Personal data of the Customers for the following purposes:
| Purpose | Form of personal data |
| Customer registration and authentication for the use of Internet store: | name, surname, e-mail, phone and password. |
| Purchase of goods and delivery thereof after making of order in the Internet store: | residence and/or location address, contact information, name, surname, information on the form of payment, form of payment for the goods and similar financial information. |
| For the purposes of financial accounts of JAHONTS, for example, accounting: | history of orders, payment details, information on delivery. |
| For the purpose of development of commercial activities of JAHONTS, promotion of goods and services and marketing activities, including with the purpose of adjusting functioning of the website, and sending commercial notices on the purchasing habits of the Customer | name, surname, contact information, gender, date of birth, purchasing habits, information and habits of use of the website and internet store, pictures, video, IP address, geo-location information, Personal data processed using cookies (detailed information is available in the Cookie policy). |
| Meeting requirements of laws and regulations, including but not only providing information to the state authorities, for example, State Revenue Service: | all previously specified Personal data. |
| Storing documents in the archive: | all Personal data, required for the performance of the obligation of JAHONTS specified in the laws and regulations. |
| Ensuring legitimate interests of JAHONTS and third parties, in order to ensure safety of employees and Customers of JAHONTS, and to prevent or detect criminal offences related to property protection: | information on the Customer, obtained through video surveillance in the premises of JAHONTS stores and in the office – your video, time and places when you were within the video surveillance perception zone. Video surveillance shall not be performed in places where Customer expects increased privacy (WC, etc.). |
3. Legal grounds for processing of Personal data
JAHONTS shall perform processing of Personal data, if:
1) Processing of Personal data of the Customer is required for execution or signing of a contract (upon purchasing of goods, it is deemed that a contract has been signed between JAHONTS and the Customer). For example, processing of the delivery address is required for the delivery of goods. If the Customer does not provide JAHONTS with the Personal data required for execution of the contract, JAHONTS will not be able to execute the contract. Whereas the request to present personal identification document at the moment of receiving of the goods purchased in the Internet store is related to the necessity to verify the person of the receiver.
2) Processing of Personal data of the Customer is required to meet the legal obligations, specified in the laws and regulations as attributable to JAHONTS, for example, to ensure the provision of Customer information to state authorities for the purpose of meeting the obligation of management of accountancy documents.
3) Processing of Personal data is required for ensuring the legitimate interests of JAHONTS or third parties, for example, to investigate cases when complaints have been received regarding quality of the goods, to improve provision of services, or to ensure protection of property of JAHONTS by using video surveillance, as well as to provide evidence in case of criminal offence, complaints and/or claims.
4) Consent of the Customer for processing of Personal data has been received for the purpose of development of commercial activities of JAHONTS, promotion of goods and services and marketing activities, including with the purpose of adjusting functioning of the website, and sending commercial notices on the purchasing habits of the Customer. For example, consent of the Customer is needed to use the Personal data acquired through cookies in the website, and observation of the habits of use of the internet store. Such data as gender, date of birth, purchasing habits, information and habits of use of the website, pictures, video and other information shall be used on the basis of the consent for the purposes specified in this clause.
5) Processing of Personal data is required to protect vital interests, for example, safety of the employees of JAHONTS and Customers, who are present in the premises of the stores and office of JAHONTS, is ensured and personal life and health are protected by preventing and/or detecting criminal offence.
4. Recipients of Personal data
JAHONTS may forward Personal data of the Customer to the following recipients of Personal data, unless that contradicts the applicable laws and regulations:
- in cases specified in the law, if that is requested by any of the state authorities and authorised institutions, sworn notaries and bailiffs.
- to persons related to functioning and business development of JAHONTS enterprise, including, but not limited to providers of data storage services, providers of advertising and marketing and other services, which are related to performance of obligations of JAHONTS in regard to orders made in the internet store, for example, couriers, other mail and delivery service providers, providers of accountancy and financial services, including provision of leasing services to the Customer, including but not limited to: legal consultants, financial consultants and auditors, providers of communication, mail and IT technologies. In such cases JAHONTS shall provide or receive from third parties Personal data of the Customer to such scope as required for the provision of the relevant service or activity.
5. Scope and term of Personal data processing
Personal data of the Customer shall be processed to the extent reasonably required in conformity with framework of the applicable laws and regulations.
JAHONTS shall store Personal data of the Customers within the framework of the term specified in the law and until the aforementioned purposes of Personal data processing will be accomplished.
JAHONTS shall process Personal data, as long as at least one of the criteria below shall be met:
- contract signed between JAHONTS and the Customer is effective;
- pursuant to the procedure stipulated in the applicable laws and regulations JAHONTS or the Customer may implement its legitimate interests (for example, submit objections or claims, or to sustain petition at court);
- JAHONTS has legal obligation to store Personal data;
- Consent of the Customer for the relevant processing of Personal data is effective, unless there are any other legal grounds for processing of Personal data.
If none of the criteria specified in this clause are met, Personal data shall be deleted.
Video surveillance records shall be store for maximum of 30 days, unless the relevant video record displays potentially illegal activity or activity, which, possibly, helps JAHONTS or third parties to ensure legal interests of these persons. In this case the relevant video record may be preserved until completion of ensuring of the legal interest.
6. Transfer of Personal data outside of the European Union
Personal data shall not be transferred outside of the European Union.
7. Rights of the Customer within the framework of Personal data processing
- rights to access one’s own personal data – the Customer shall be entitled to receive information relating to the purpose, legal grounds and form of Personal data processing, corrections, deletion or blocking of Personal data, Personal data source and other information pursuant to the laws and regulations;
- rights to correct one’s own personal data – the Customer shall be entitled to request correction of his/her personal data, if these are inappropriate, incomplete or incorrect;
- rights to object to data processing – the Customer shall be entitled to submit objections related to processing of his/her Personal data, if use of the Personal data is substantiated with marketing purposes, for example, receiving of marketing offers;
- rights to withdraw consent – the Customer shall be entitled to withdraw his/her consent to Personal data processing in such cases, when the consent is the grounds for processing of Personal data. Withdrawal of the consent shall not affect and terminate processing of the personal data, which is performed in accordance and/or based on other legal grounds. The Customer may use the contact information of the Controller specified in this document for the purpose of withdrawal of the consent. If the Customer withdraws his/her consent, including for the use of cookies, JAHONTS shall be entitled to limit functionality and scope of its services, including within the framework of operation of the website and the Internet store. In such cases JAHONTS will not be able to provide relevant services to the Customer, if JAHONTS will not have the Personal data required to ensure services and/or functionality due to withdrawal of the consent.
- rights to be forgotten – the Customer shall be entitled to demand deletion of his/her personal data, unless this contradicts the requirements of the laws, for example, if personal data are processed on the basis of the consent previously given by the Customer, and if the Customer has withdrawn his consent. These rights shall not be effective if personal data, deletion of which has been demanded, are being processed in accordance with the requirements of the laws and regulations;
- rights to submit complaints – the Customer shall be entitled to submit complaints regarding processing of his/her personal data to JAHONTS and Data State Inspectorate, if the Customer believes that processing of his/her personal data violates the rights of the Customers, specified in the laws and regulations;
- other rights specified in accordance with the Regulation.
8. Automated processing of Personal data
Personal data of the Customer may be automatically processed for the purpose of development of commercial activities of JAHONTS, promotion of goods and services and marketing activities, including with the purpose of adjusting functioning of the website, and sending commercial notices on the purchasing habits of the Customer. Namely, JAHONTS may analyse the data on visiting and use of the website and internet store to offer advertisements, goods, services, discounts or participation in certain campaigns to the Customer in accordance with his/her habits and interests.
9. Information on Personal data processing
The Customer may address JAHONTS in relation to personal data processing (in relation to questions, provision or withdrawal of consent, use of his/her rights and complaints on the use of personal data), by sending his/her inquiries to the postal address Lavia, Riga, Jasmuižas iela 20, LV-1021 or to e-mail: shop@jahonts.com with subject “Personal data processing”.