Can I pick up my order at one of Jahonts boutique stores?
No, but the order can be delivered to you by courier, to the nearest parcel locker, or you can pick up your order at our office.
How will I receive my order from Jahonts online store?
Your order can be delivered by courier to your specified address, to a parcel locker or you can pick it up at our office.
How will I know that my order is ready and I can pick it up at your office?
Orders placed in the working hours of our office (Monday to Friday from 8.30 to 17.00) will be prepared within 2-3 hours. As soon as the order is ready, we will notify you by email. Make sure you have received this message — you can pick up your order only after this confirmation. Orders placed outside of our business hours will be prepared next business day. We will notify you by email when the order is ready.
How much does shipping cost?
Shipping in Latvia, Lithuania and Estonia is free for orders over EUR 20.00 EUR. For orders up to EUR 20.00, delivery in Latvia costs EUR 3.50 and EUR 4.70 in Lithuania and Estonia.
Shipping cost for orders up to EUR 100.00 to the rest of the world is EUR 25.00. Orders over EUR 100.00 are shipped for free.
Who delivers the orders?
In Latvia, orders are delivered by Express Pasts couriers. In Lithuania, delivery is provided by Lietuvos Paštas, and in Estonia by Omniva. FedEx delivers orders to the rest of the world.
I am not sure I will be at the specified address at the time of delivery. Can I specify several addresses?
To avoid shipping mistakes only one address should be specified.
How do I know exactly when the courier will deliver my order?
The courier will contact you right before the delivery via the phone number you specified.
How fast will my order be delivered?
Shipping takes 1-3 business days in Latvia, Lithuania and Estonia and 2-5 business days for the rest of the world.
Which countries are you shipping orders to?
Orders from our online store are shipped worldwide. If the country you need is not listed, please contact us.